About CSM

Central Station Monitoring is a full-service intrusion and fire alarm central station. In 1996 CSM received its first UL UUFX Certification. CSM decided to begin offering its UL®-listed central station services to alarm dealers looking for an alternative to the ever-changing national monitoring scene.

Our SQL-based MAStermind Monitoring automation system is fast, secure, and redundant; running on multi-processor servers. When you use our MASweb remote administration, you have the ability to view live account history from your jobsite or office location. You can view a list of reports, place a system in test, and make changes over the web.

History

Central Station Monitoring actually started as Mastertech Security in 1982.

In 1996, we became a full UL Certified Central Station.  We picked up more dealers due to this upgrade. Also in 1996 the State of Oregon was one of the first to start requiring monitoring operators to be certified to DPSST regulations. CSM lead the way in becoming the first central station to become certified by the State of Oregon DPSST. No Central Station can legally operate in Oregon unless their operators and Executive Staff have been certified. In 2000, a decision was made to get out of the installation business and go strictly 3rd party monitoring. We at that time took on the DBA of Central Station Monitoring.  When word got out that we were now strictly 3rd party other local dealers were contacted and we began expanding quickly. What started out as a small 1 operator operation with 1 receiver now has grown to a full 24/7 staff, with hundreds of dealers, Thousands of accounts and are now across the nation. We now have multiple receivers covering all major formats, communicating over Digital, IP and Cell.

Our Mission

“We are the Caring Central Station”

We are a locally operated business and we know the importance of accountability and reliability. CSM has quickly become a leader in an ever-changing industry. Our commitment to our dealers goes beyond the sales and focuses on a long-term relationship based on trust and an understanding our customers’ needs.

Professional Relationships with our Vendors

At CSM we have special relationships with our professional vendors that provide us with the most up-to-date products and services available on the market. It’s these relationships that have helped us pass along outstanding products and services to our dealers.

We work directly with reps from DSC, Honeywell, Bosch, AES, Pro Sales Reps and Firelite. Our distributors like Tri-Ed, Arlenco and ADI help us to make sure we can get the products our dealers need fast and on time.

Professional Affiliations

 AFAA Automatic Fire Alarm Association


ASCET American Society of Certified Engineering Technicians


NFPA (formerly National Fire Protection Association)


NICET National Institute of Certification in Engineering Technologies


ESA Electronic Security Association (formerly NBFAA)


OBFAA Oregon Burglar and Fire Alarm Association


ESA of Washington (formerly WBFAA-Washington Burglar and Fire Alarm Association)


NAAA National Alarm Association of America